How Standard Chartered Bank is Reimagining Employee Experience
In this episode of the HR Leaders podcast, I'm joined by Laura Cole, Managing Director, Head of HR UK & Europe at Standard Chartered Bank, and host of the EXperience Lounge Podcast, to discuss how Standard Chartered Bank is reinventing employee experience.
Laura leads the HR function for the Europe and UK region. She is also accountable for implementing the bank’s Employee Experience Strategy and is responsible for designing better experiences for colleagues across the end-to-end employee journey. She has recently led Standard Chartered’s Future Workplace Now programme, delivering flexible working at scale to 28 of the Bank’s markets, covering 70% of the workforce globally.
Recommended Resources
Follow Laura on LinkedIn
Check out The EXperience Lounge podcast
📰 Join this DE&I discussion on Reshaping the Workplace and the World
Episode Highlights
00:00 - Intro
04:20 - Laura's journey to where she is now
12:02 - The most effective way of reaching out and engaging employees
15:35 - How Laura has implemented EX strategy
18:54 - The common mistakes Laura sees companies make
21:13 - How Laura managed hybrid work with Future Workplace Now
25:37 - The project that Laura is most proud of
28:47 - Without Covid, how long would it have taken for us to get to this point?
29:57 - Laura’s parting advice for the HR leaders of tomorrow
Reshaping the Workplace and the World
During this next can’t-miss edition of Spotlight, witness an open, honest conversation among renowned change-makers who have pioneered diversity and inclusion in their respective spaces.
Featuring DE&I Leaders Dr. Bernice A. King, Vernā Myers and Doyin Richards as they discuss racism and allyship in the world.
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